What our Customers say...


I was amazed when I found out just how many services SERVPRO offers! Friendly employees along every step of the way! Wonderful with fire restoration!

When I contacted SERVPRO of Rock County to help with repairs and cleaning in my home, I was welcomed with warmth by their employees. They explained to me the steps they took to help fix my home and were genuinely kind to me during the entire process. I felt comfort in their abilities and safe with them in my home. I would recommend them to family without a second thought. Thank you for all you've done to help me through my crisis! -Betty 

Wanted to personally thank SERVPRO of Rock County for the top notch work they have done for our rental property. Tim was prompt and professional when assessing the extensive water damage in 4 of our units. They took into great consideration the residents that were living in the building and took care to reduce any noise and to be very respectful by not leaving any mess from repairs being done. They made sure every resident was heard and their concerns were addressed. With the holidays around the corner we were worried things would not be finished in time, but with their professionalism and effort they made it possible with time to spare. You should all be very proud of the work you do! Thank you!

Dave Monroe was a very great help during the repair of our condo. He kept us informed on a daily basis about the repairs. Dave was quick to respond to phone calls, which gave us an immense sense on security. Thank you for a job well done

I just wanted to let you know about the exceptional quality of service provided by Anthony Ricci and his team. He was here when he said he would be. He explained what was to happen, why and how long it would take. He and his team worked quickly and got a lot accomplished while taking the best care of our home. I would recommend SERVPRO to my neighbors , friends and family!

I wanted to take a moment to let your team know you are the absolute best! With the damage that everyone sustained with the flooding, they were prompt, polite and efficient. The most professional company we have ever used. Extremely pleased with the response time and how quickly the mess was cleaned up. It allowed us to move on with our lives. Thank you again!

We are extremely pleased with SERVPRO of Rock County. The water disaster in our home was handled with courtesy, efficiency and respect. We couldn't be happier! 

When I discovered mold growing in my craw space beneath my patio I became concerned. Once I had the mold tested, SERVPRO of Rock County arrived right away to help with the contaminated materials. They removed and cleaned the affected areas safely and with ease. I appreciate the help I received. 

Skilled group of people with great management. Always reliable and fair when needing their assistance. I would recommend them to anyone looking for damage repair help.

Our residence needed a major clean up after we had a few unwelcomed guests (raccoons) We were told to call SERVPRO of Rock County to help us with repairs. They were extremely knowledgeable and were very caring in the process of restoration. Thank you again for all your help!

My wife and I contacted SERVPRO of Rock County to help us with deep cleaning our basement and help with some heavy lifting. Not only were they kind and helpful, they made the process fun. I am very grateful for their expertise and assistance. Will recommend them to friends and family

Every time I had needed to get professional advise in regards to my local business, SERVPRO of Rock County is always eager to help. When I experienced a minor leak from a broken window, their team came to my location immediately to asses the damage and to suggest the next plan of action. Always there when you need them!

Hail damage had caused our air conditioner to break, blowing moist air into our lower level rooms. Condensation formed and mold was begging to grow. With SERVPRO of Rock County to help, they were able to remove all the effected items, seal and sanitize while drying out our home. They answered all of our questions and worked very hard to finish the job. We appreciate all they did. 

When our Sump Pump failed, SERVPRO of Rock County was who came to help us clean up the mess. They were very kind and helpful through the entire process. We are very grateful for their team!

Water has been leaking through an unsealed window each time it rains. SERVPRO of Rock County has been restoring the damage from the water in the upper rooms. Very impressed with their professionalism. Great team to work with.

Our washer broke, flooding our residential unit. We didn't know what to do. We were put in touch with SERVPRO of Rock County for assistance. They arrived quickly and assessed the damages, quickly began the drying and restoration process. They made things easy to understand. I will use them again!

SERVPRO of Rock County gave us a wonderful team of people to help us after storm damage to our home. They were careful with our belongings and explained the process of restoration to us. Very grateful for their help.

When a fire damaged a huge section of our home, SERVPRO of Rock County arrived almost immediately to assist us. They boarded and covered the exposed locations to prevent an infestation of rodents of any kind. They were professional and caring. I would recommend them in the future.

Very fast and super helpful! There is no other place I would call in a flooding basement disaster! They came right out, gave us options, helped and gave advice. They even gave us some things we could do ourselves to lessen the overall cost. Professional and did an amazing job!

“From the first time I called SERVPRO approximately 5 years ago, they were very accommodating, knowledgeable and professional.  They responded quickly to an emergency flooding situation for a tenant and recommended additional steps to ensure the space was safe for the tenant to return to.

I manage a facilities maintenance department for a large real estate development/commercial leasing company and we frequently have emergencies that need to be responded to promptly.  Anything from plumbing line breaks that cause flooding, sewer backups, roof leaks, fires etc… and each time SERVPRO has been committed to making sure our properties are restored and turned over to us in tip top shape.

Thank you for helping our company help our tenants and restore value to our properties.”

SERVPRO of Rock County cleaned our carpets and ceramic tile floors. The price was very reasonable. The person who came out to do our cleaning was very professional and knowledgeable. I would recommend SERVPRO of Rock County to anyone.

SERVPRO of Rock County cleaned my carpets and they did a phenomenal job! My carpets feel like they are brand new! Can't even tell my kids spilt their juice.