Recent Posts

A Time To Be Prepared

4/9/2019 (Permalink)

Commercial losses on a large scale can come quickly and carry a heavy price tag. Something as simple as a leaky roof or a drippy pipe can cause thousands in reconstructive damages and repairs. As some disasters are natural there is little that can be done to prevent injury to your building or to have an exact plan in place for preventative measures. On the other hand, there are many steps that can be implemented ahead of time that can greatly reduce the amount of time needed to recover.

  • Most importantly is to have an emergency plan on hand and constructed ahead of time to refer to in case disaster strikes. This should include the contact information for your nearest SERVPRO facility, as we can help assess and repair commercial damages on large and small scales on any type of disaster you may be facing.
  • Know where all vital power sources and water sources are located in your facility. This includes your main water shut off valve and circuit breakers as cutting these off can be major contributors to salvaging your property.
  • Have all vital insurance and business information prepared in an emergency folder for easy and swift access to prevent the delay of repairs and to expedite the time it takes to start the repairs.

These are just a few steps that can be taken to lessen the difficulties you may experience after Commercial building loss. SERVPRO of Rock County is just a call away and are here for you should you need us.

Secondary Disaster: Salvaging Documentation After Loss

4/9/2019 (Permalink)

When we are in the face of disaster clean up, it’s easy to become focused on the major issues at hand. Instigating problems need immediate attention such as the pipe that burst and flooded your basement, or a fire that ravaged your facility and triggered the sprinklers to soak your electronics. Dealing with the source is of utmost urgency. What we don’t always take into consideration are the possessions that sustain damage with those disasters. Photographs, prized family possessions, important documents and digital items can all become exposed and become destroyed in a short frame of time. That’s where SERVPRO of Rock County comes in to play.

SERVPRO uses state of the art equipment and implements the same freeze drying system as The Library of Congress. Our technology and techniques remain the only methods approved by the National Archives and Records Administration (NARA) and the General Services Administration (GSA). With water damage runs the risk of contamination and exposure to bacteria and viruses, making your items potentially dangerous. Fortunately, our team uses gamma irradiation to safely sterilize your property.

With these amazing pieces of technology we are able to preserve your most precious items and give you the safety of being able to keep them in your home or in storage. SERVPRO of Rock County is always here to help and would love to answer any further questions you may have. Give us a call today!

Smoke and Soot

4/9/2019 (Permalink)

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Rock County will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – (608) 563-5067

Stand By Me

2/11/2019 (Permalink)

When facing the uncertainty of disaster such as flooding or fire, it can be overwhelming to figure out where to begin. We know all too well the complications that contribute to the stressful occurrence of losing your home or valuables to unexpected events. Fortunately, your neighbors at SERVPRO are available 24 hours a day 365 days a year to help you through your worst of times. Being equipped with the tools and personal needed to complete disaster relief measures is something we pride ourselves on. SERVPRO of Rock County provides the very best in restoration. A few of the items and pieces of machinery you might see on our arrival are some of the best the industry has to offer.

25 Trucks

3 Pack out Trucks

4 Dump Trucks

8 Extraction Units

450 Plus Fans

85 200 Phoenix Max Dehumidifiers

25 200 Phoenix Dehumidifiers

3 Fire Birds Temp. Heating

10 Wall injection units

8 Wood Floor Drying Units

3 180 BTU Indirect Heaters

10 Generators from 4k to 10k

With these tools at our locations we can fully equip ourselves for whatever disastrous event occurs. Never face damages alone. Give us a call day or night and we will be there to help!

A Friend in Deed

2/11/2019 (Permalink)

Giving back to the community we serve is something our family owned business holds at the highest regard. In today’s society it’s easy to become manufactured with little real people connection. Our staff at SERVPRO of Rock County is not like the rest. Being family owned and operated we have gained experience in the industry for more than 30 years. We have seen the under belly of most disasters of residential or commercial damages than anyone in the state and have the skilled professionals to utilize that knowledge. We take time to get to know our community. Being involved in local events and supporting local business is very important to us and our mission as a business. We treat our entire clientele base with the same compassion and expediency we would give to our own family members. Disasters can be intimidating, we try our very best to comfort you in your times of need while being honest and direct about the steps we need to take to get you back on your feet. Your needs will always be heard and your questions will always be answered. From the time we receive you initial phone call to the time we complete the restoration of your home or business you will never feel alone. Give us a call day or  night, we are happy to help!

From our home to yours

2/8/2019 (Permalink)

Choosing a restoration company to come into your home can be a difficult decision to make.  You may not be familiarized with what work needs to be completed and how much man power it will require to complete. SERVPRO of Rock County gives you peace of mind by finishing any project we are assigned from beginning to end. Rather than having to hire multiple companies to repair multiple types of damages, we do the work for you. Having more than 30 years of experience we are one of the most highly respected and sought after companies for restoration, a reputation we hold dear to us. With a full staff of over 30 employees, we are able to be on call and ready to assist our customer base any time of day or night on any day of the year. Disasters can come in many forms. From fire, water, mold and trauma we have the capabilities you help in every scenario. With top of the line equipment and a crew of highly trained individuals which have been meticulously selected through a vigorous application process, we only offer the very best in commercial and residential repair. Our staff will explain which steps we are taking to assess the damages and what is needed for repairs. You will never feel left out of the construction process, as we keep in constant contact for any questions you may have. When disaster strikes, you can count on us to be there for you.

Stay Prepped

2/6/2019 (Permalink)

Water damage can arrive in many different shapes and many different ways. From a slow drip to a burst pipe, water is a destructible force to be reckoned with. Though some situations may be unavoidable, such as a swell in a nearby river, there are certain measures you can take to help prevent home flooding. Preventative measures truly are worth the effort.

  • What lies above: Inspection of your roof and shingles is essential because of its constant exposure to harsh elements. Keeping your roof well maintained is an important step in water damage prevention
  • Gut it out: Good drainage in your gutters is one of the major steps you can take to avoid a water leak issue.
  • Air tight: Caulking and sealing your windows is a great way to prevent unwanted water exposure.
  • Pump up the jam: Testing your sump pump is vital in preparation of water damage avoidance.
  • You OK in there? : Your plumbing and pipes within your home or business can be a major factor in water loss causes. Be sure to check on your pipes periodically to avoid any disasters.

Preparing your home in the event of a water loss situation can help you save money and time in the long run. Follow these tips to keep your head above water! 

I Saw the Signs: 4 Signs of Water Damage

2/5/2019 (Permalink)

When unwanted water seeps into places it doesn’t belong, it brings numerous issues along that can make matters worse. Water damage can become more serious as the problem goes undetected or unaddressed. Not only does water damage spread, it also becomes significantly at risk of mold formation in a short amount of time. Unfortunately, water damage isn’t always apparent. Our skilled technicians at SERVPRO of Rock County are equipped with infrared sensors which can detect temperature changes within the walls. But what are the signs to notice before you give us a ring? Here are 4 signs of impending water damage.

Do you hear what I hear? : Most of us are familiar with the sounds our homes make. From the rushing water of the plumbing systems, to creaking floorboards in the hallways, they become less alarming as time goes by. What you need to pay attention to are the different or unfamiliar sounds your home may be making. From a slow drip to flowing water, be aware of the sounds around you, they may indicate a larger problem.

What stinks? : When moisture comes in contact in dark places, a distinct scent of mildew is sure to follow. Trust your nose and follow it to the source. Early detection may help you prevent a huge mold infestation on top of the water damages.

From a puddle to a pool: Have you noticed unexplainable pools of water? Any puddles that keep reappearing after you’ve cleaned them? Chances are you are facing a leak somewhere in the area.

Cold Abode: Moisture and water tend to zap a home of heat, as it draws it in to evaporate. If your home is difficult to heat or your walls are cold to the touch, it may be an indication of moisture within.

When water damage presents itself unexpectedly, give us a call day or night and we will be there to make things right!

Water, Water All Around: Winter Flood Awareness

2/1/2019 (Permalink)

Wisconsin has become a notorious swinging pendulum of back and forth weather patterns. From mild weeks spanning December, to biting cold and heavy snow fall in January, it’s hard to predict what could be headed our way. Naturally in the winter, flooding would be the last concern on our list of worries. But surprisingly, flooding can happen at any time of year, particularly in the cold months. There are numerous reasons as to why an area can flood during winter. Broken water pipes are a known culprit in the freezing temperatures. Sudden snow thaws can lead to a rapid amount of excess of bodies of water looking for a location to settle. Because the ground might still be in a frozen state, the water cannot be absorbed and will run off until it find a stream or lake that can withhold its mass. When this happens, flooding is almost always a side effect. There are a few steps that can be taken to be better prepared for these types of storm disasters.

Insure yourself: Look into purchasing a flood insurance policy if you do not already have one in place.

Know it all: Get familiarized with what your insurance covers and what it does not

A Simple Plan: Always have a flood plan prepared which should include evacuation routes. Have important documents stored in a safe, waterproof location.

Picture This: Take photos of your possessions. It will be very useful for insurance claims should disaster strike.

Flooding can happen quickly and leave lasting and sometimes permanent damages to any home or commercial building. If you find yourself over your head, give SERVPRO of Rock County a call and we will be there to help you every step of the way.

Freeze Fire in Its Tracks: Fire Prevention During Winter

1/29/2019 (Permalink)

There’s nothing like staying warm through a bitter cold evening in Wisconsin. The whipping wind is notorious for its ability to steal your breath away in a matter of moments. Heat is essential and our only defense during the coldest months of the year. December, January and February bring the harshest wrath. As we are in the grips of a record cold forecast ahead of us, listed below are preventative measures and tips to keep in mind to prevent your home from going up in smoke.

Side effects of heating sources: Carbon Monoxide is a silent and invisible threat to every member of your home. It is an odorless and colorless gas that is commonly omitted from cooking equipment and heating appliances. Be sure to have proper ventilation and to have your equipment up to date to prevent the possibility of exposure to the poison. Having a CO reader in your home is an essential tool as well, as it detects the threat immediately.

Mood lighting: Candles are a common threat statistically in the winter months. Never leave a candle lit for more than 4 hours at a time. Supervision of any lit candle is advised at all times.

It’s electric: Electrical units are a leading cause of home fires in the United States. Lighting equipment, washer/dryer fans and space heaters are typically the culprit in these incidents. Following instructions and turning units off when unused is a preventative measure to take to avoid disaster. Never use any heating source unsupervised.

To avoid disaster this winter use these helpful tips to remain safe and cozy during the cold dark days.